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Discover how to welcome disabled workers into your workforce during the induction process by creating an inclusive and accommodating environment.

Supporting disabled workers from day one helps people feel confident, valued and able to perform at their best. 

An accessible, inclusive induction benefits everyone. It helps attract and retain talented people, creates a positive workplace culture and supports a diverse workforce that reflects the communities adult social care serves.

 

Key things to remember during induction:

Create an accessible induction 

Make sure everyone can fully participate in the induction process. Consider providing: 

  • induction materials in accessible formats, such as large print, braille or screen-reader compatible documents  

  • British Sign Language (BSL) interpreters or other communication support where needed  

  • clear, accessible digital resources and presentations. 


Understand individual needs 

Recognise that disabilities vary widely. Take time to have an open conversation with your new starter about: 

  • what support they need  

  • any barriers they may face  

  • what adjustments will help them succeed.  

Where appropriate, involve occupational health or other support professionals to help identify the best solutions. 

Put reasonable adjustments in place 

Make adjustments before your new starter begins. This might include: 

  • adapting the working environment  

  • providing specialist equipment or assistive technology  

  • adjusting working hours or duties  

  • making changes to induction activities or training.  

Review regularly to make sure they continue to meet the person's needs. 


Training and awareness 

An inclusive induction is everyone's responsibility.

Make sure managers, supervisors and colleagues understand how to create a supportive workplace by providing disability awareness training and encouraging respectful, open conversations. 

Building understanding across the team helps create a workplace where everyone feels valued and included. 

Make your workplace accessible 

Check that the spaces used during induction are accessible for everyone. This includes: 

  • meeting rooms  

  • toilets and communal areas  

  • entrances and exits  

  • parking and transport arrangements  

  • digital systems and equipment.  

Removing barriers early helps new starters participate fully in their induction. 

 

Introduce support networks 

Knowing where to turn for advice and support can make settling into a new role much easier. Help new starters understand where they can go for support. This could include: 

  • workplace buddies or mentors  

  • employee networks  

  • disability support groups  

  • wellbeing services/occupational health.  

Be flexible 

Starting a new job can be challenging for anyone. Be prepared to adapt your approach as your new starter becomes more familiar with their role and working environment. Regular check-ins give you the opportunity to discuss what's working well and whether any additional support is needed. 

Taking the time to get things right at the start can improve confidence, performance and long-term retention. 

Review and improve 

Ask for feedback throughout the induction process. Regular conversations will help you understand: 

  • what worked well  

  • what could be improved  

  • whether adjustments are still appropriate.  

Use this feedback to improve future inductions and create a more inclusive experience for everyone. 

 

 

Additional resources 

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