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A positive culture toolkit for adult social care

Our toolkit will support you at different stages of your workplace culture journey to establish, maintain and improve your workplace culture so that it’s inclusive, compassionate and collaborative.

Workplace culture is the character and personality of your workplace and what makes your workplace unique, special and individual. Positive cultures take time to build and conscious effort to maintain. Using this toolkit will support you at different stages of your workplace culture journey to establish, maintain and improve your workplace culture so that it’s inclusive, compassionate and collaborative.

No matter what size of employer, this toolkit will help explain what a positive workplace culture is and how you can develop, maintain, and where needed, change an existing culture.

Having a positive inclusive workplace culture enables employers to both attract and retain a diverse workforce of great staff, and to invest in those who will deliver the best care and support to others.

PDF - 32,780KB
This toolkit will enable you to build and improve your workplace culture so that it is a positive, compassionate, collaborative, and inclusive environment for people to work at, and where people drawing on care and support experience high quality care.

 

Who is the toolkit for?

It’s for anyone responsible for the culture, management and leadership in adult social care workplaces of all sizes, including:

  • individual employers
  • registered managers
  • CEOs
  • area leads
  • nominated individuals
  • those with leadership and management responsibility.

Others may find it useful, for example commissioners.

 

Toolkit content

The toolkit is structured into sections to enable you to first understand what a positive workplace culture is using the Culture Iceberg model.

Checklists and resources will help with analysis and identify actions to improve your workplace culture.

We focus specifically on three areas of a positive workplace culture which have been shown to have the greatest impact on the quality of care and services and on innovation and improvement. These are:

  • inclusion
  • compassion
  • collaboration.

We share examples of how to develop compassionate, collaborative and inclusive cultures for wellbeing for all.

The final section of the toolkit looks at how to challenge and change an existing unhealthy/inappropriate/unhelpful culture. You’re supported throughout with practical activities and resources. The activity sheets are below in case you’d like to download them separately.

 

Webinar: A caring culture – Practical ways to set and promote a positive workplace culture

Sharing valuable insight into why having a positive, inclusive, compassionate and collaborative workplace culture matters and it highlights best practice and practical ideas for you to consider in your own organisations. Hear from an employer about their experience and the impact a positive and inclusive culture has been for their service. We also share the latest thinking about how you can make a difference, including building and embedding the Culture Iceberg Model and how to effectively demonstrate evidence to the CQC.

Duration 56 mins 39 secs

 

 

'Creating an inclusive organisation' elearning modules

If you're interested in our positive culture toolkit, you may also be interested in these elearning modules. 'Creating an inclusive organisation' builds confidence to improve equality, diversity and inclusion (EDI) across your organisation, The modules are for anyone working in social care who’d like to learn more about EDI. People from ethnic minority backgrounds often face barriers to career progression and the modules explore what these are.

Find out more